NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
AdamB920
Feb 07, 2021Aspirant
R6700v3 UPnP/Teredo, Issues with NAT
My Nighthawk R6700v3 router has been having consistent issues connecting to multiplayer services, especially with a wired connection. On a daily basis each of my ethernet port lights will turn amber, and on an hourly basis I will lose network connection while playing on my Xbox. When I'm off wired connection my ping is between 400 and 1200ms. I've been consistently stuck to Strict NAT type. I've recently been getting messages of UPnP not successful and also prompts for xbox.com/xboxone/teredo. I have tried turning UPnP off and back on again and I have set up port forwarding to all 7 of Xbox's listed ports. I'm still dropping connection on nearly an hourly basis, and the lights for my ethernet ports will only last about an hour until they turn amber. Is this a hardware issue or is there some sort of setting I am missing? All of my firmware is updated to the latest settings and I have tried restarting my router numerous times.
10 Replies
- plemansGuru - Experienced User
what modem are you using?
What actual firmware do you have? the latest isn't always the latest or isn't always the greatest.
Did you ever try a firmware reinstall (in case its corrupted) followed by a factory reset and manual reinstall (not using a backup configuration)?
- AdamB920Aspirant
I'm not entirely sure on the modem due to the fact that my ISP is through my apartment complex. As far as actual firmware, my firmware version is V1.0.4.106_10.0.80. I haven't tried reinstalling firmware (I haven't seen anywhere that prompts me with that option).
- plemansGuru - Experienced User
there's not a prompt.
You download the firmware from the support site, then follow the manual firmware update process from the manual but instead of using "new" firmware, you use the one you download. You'd use the same process if you downgraded firmware.
Try to do it over a hardwired connection. When we see corrupt firmware issues, it tends to be when done through the app, over wifi, or using the auto-update.
https://www.netgear.com/support/product/r6700v3