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AdamB920's avatar
AdamB920
Aspirant
Feb 07, 2021

R6700v3 UPnP/Teredo, Issues with NAT

My Nighthawk R6700v3 router has been having consistent issues connecting to multiplayer services, especially with a wired connection. On a daily basis each of my ethernet port lights will turn amber, and on an hourly basis I will lose network connection while playing on my Xbox. When I'm off wired connection my ping is between 400 and 1200ms. I've been consistently stuck to Strict NAT type. I've recently been getting messages of UPnP not successful and also prompts for xbox.com/xboxone/teredo. I have tried turning UPnP off and back on again and I have set up port forwarding to all 7 of Xbox's listed ports. I'm still dropping connection on nearly an hourly basis, and the lights for my ethernet ports will only last about an hour until they turn amber. Is this a hardware issue or is there some sort of setting I am missing? All of my firmware is updated to the latest settings and I have tried restarting my router numerous times.

10 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    what modem are you using? 

    What actual firmware do you have? the latest isn't always the latest or isn't always the greatest. 

    Did you ever try a firmware reinstall (in case its corrupted) followed by a factory reset and manual reinstall (not using a backup configuration)?

    • AdamB920's avatar
      AdamB920
      Aspirant

      I'm not entirely sure on the modem due to the fact that my ISP is through my apartment complex. As far as actual firmware, my firmware version is V1.0.4.106_10.0.80. I haven't tried reinstalling firmware (I haven't seen anywhere that prompts me with that option). 

      • plemans's avatar
        plemans
        Guru - Experienced User

        there's not a prompt. 

        You download the firmware from the support site, then follow the manual firmware update process from the manual but instead of using "new" firmware, you use the one you download. You'd use the same process if you downgraded firmware. 

        Try to do it over a hardwired connection. When we see corrupt firmware issues, it tends to be when done through the app, over wifi, or using the auto-update. 

        https://www.netgear.com/support/product/r6700v3