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Forum Discussion
R6850 won't recognize my modems internet
I've owned this unit for over a year now and finally decided to utilize it in place of the unit I had to purchase from my internet provider ( COMTREND unit- combo modum & WiFi) ,
My Netgear will not connect to it even after several attempts to do so. It will power up all the lights initially flash and the only ones that stay lit are the power and WiFi light. The internet light will not turn on.I've used the nighthawk app, and the Genie mode provided in the Netgear sign in. I've inputted ALL of the information trying to get it to connect IE: MAC addy, IP addresses,..Subnet mask, and DNS's. Nothing I try will allow my Netgear unit to connect to the already exsisting internet connection provided by the Comtrend modum.
I need some help here if I'm ever going to be able to utilize my Netgear WiFi unit
11 Replies
Try it in access point mode.
the comtrend is a modem/router combo device and puts you in a double nat.
https://kb.netgear.com/30186/What-is-Double-NAT
Thanks for your reply,.. but exactly how is that accomplished (axcess point mode) ??
I'm not the most savy person when it comes to these things. and it's quite frustrating to me to know the Netgear unit is far better and I can't get the dang thing to work,..:smileyembarrassed:
