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Forum Discussion
warlock6151
May 03, 2021Aspirant
R6850 won't recognize my modems internet
I've owned this unit for over a year now and finally decided to utilize it in place of the unit I had to purchase from my internet provider ( COMTREND unit- combo modum & WiFi) , My Netgear will n...
plemans
May 04, 2021Guru - Experienced User
You need to connect the router to the other router using ethernet. but the laptop/pc can be wireless for setting up access point mode
warlock6151
May 04, 2021Aspirant
Alright,.. I finally managed to get the page that pops up asking for the admin info and password. That's as far as it goes as the page "times-out" on each attempt I've done (about 8 of them so far) I'm guessing I'll have to contact my internet provider and have one of their techs come out and handle this as I can never get to a page that shows me an ADVANCED tab or Advanced Setup > Wireless Settings > to be able to Enable the AP Mode.
I truely appreciate all of your input in trying to help me here,.. and thank you for your time and assistance !
- plemansMay 04, 2021Guru - Experienced User
have you tried a different web browser or different pc/laptop?
- warlock6151May 04, 2021AspirantYeah,.. my cell phone and laptop, one is google, and the other is chrome, no luck on any of them. Things shouldn't have to be so hard,.. never had any issues with my other modems. so my issues have to be due to this new modem combo unit, what a piece of crap !
- plemansMay 05, 2021Guru - Experienced User
Try this. disconnect the R6850 from everything.
then factory reset it. Push and hold reset for 7-15 seconds while its powered on.
then during setup, install it in access point without connecting it to the comtrend.
You might have to first install it in router mode and then switch it but make sure to leave it disconnected from the comtrend. You can skip the internet connection part of setup.
Once you have it switched to access point mode, then connect it to the comtrend.