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Mspitzley's avatar
Mspitzley
Follower
Sep 20, 2021

R6850

My old belkin router works, I can not get my ac2000 to connect to the internet. The app is no help. I have an Arris modem.

2 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Sep 21, 2021

    Tell us more.

     

    Mspitzley wrote:
    I can not get my ac2000 to connect to the internet. The app is no help. 

    What happens when you try?

     

    You don't have to use an app to set things up.

     

    Visit the support pages:

    Support | NETGEAR

    Feed in your model number and check the documentation for your hardware.

    Begin with the Quick Start/Installation Guide.

    Mspitzley wrote:
    I have an Arris modem.


    Model number?