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Forum Discussion
mluvw47
Mar 05, 2017Aspirant
R6900 after firmware updated, no internet connection after doing checking firmware updated again
I updated my R6900 router to the latest verison ( R6900, Version 1.0.1.16) After that, the router get rebooted and I am able to get internet connection and the connected device working fine. Then ...
- Mar 14, 2017
mluvw47 wrote:
Not sure about ISP block anything like that I am aware of it, since it is In my case, I can do manual down the zip and perform update without any issue.:cathappy:
Comcast used to do DNS redirects, but I am not sure they are doing them now.
You can test it by reconfiguring your router temporarily to use 8.8.8.8 as the DNS server (instead of the comcast-supplied DNS). That's google's DNS server.
mluvw47
Mar 06, 2017Aspirant
Thanks. It is just interesting that need to do it. I would expect the firmware update will not cause this kind of akward issue.
michaelkenward
Mar 06, 2017Guru - Experienced User
mluvw47 wrote:Thanks. It is just interesting that need to do it. I would expect the firmware update will not cause this kind of akward issue.
It doesn't always.
If it is just a security fix, then there won't be many other changes.
The reset is more important if Netgear adds new features to a device. These may not be compatible with the old settings.
No one forces anyone to update their firmware. If you don't want the new features, or they aren't relevant for you, just ignore the update.
Even security updates are mostly theoretical. I'vc seen no reports of real exploitation of the latest scare. It is just something that someone cooked up in a lab.
My line is not to reset unless I have to. If the thing works after the flash, leave it alone.
- mluvw47Mar 06, 2017Aspirant
Hi, michaelkenward
I also have the same feeling too like u said. "If it is just a security fix, then there won't be many other changes.".
However, it doesn't seems happen in my case.
Now I am on the latest (V1.0.1.16_1.0.15) and It is the same issue(Even after a hard reset, push the pin into the back of the router and hold for 5 seconds, and it got restart, all setting gone.), The firmware show the latest one that I updated, Before I did restore my setting via the backup configure file, I did a "firmware update", it still the same above misleading message.
So now, I restore my configuration back and did firmware update check, same misleading message, I guess it is just a bug after all which make me no longer able to do firmware update from the router. I really have to do manaul update.
I check my internet connection are all good, and the router mode is set as "Router" which I never make any change. The setting I did is changing the new SSID and that is all.
Thanks,
Matt
- mluvw47Mar 13, 2017Aspirant
I guess at the end. Flashing this firmware and factory reset(hold a pin on the back and wrap out all setting), still cannot solve this issue.
Any one got any suggestion?
- michaelkenwardMar 13, 2017Guru - Experienced User
mluvw47 wrote:Flashing this firmware and factory reset(hold a pin on the back and wrap out all setting), still cannot solve this issue.
We are probably getting lost here. Let's go back to the beginning. Remind us, what is "this issue"?
Do you have an Internet connection through this router?
What modem is it connected to?
Where do you see this "Not connected" message?
If it is just the update server that you cannot reach, then you may have one of those freaky problems that comes up here from time to time. One user insisted that the update server was bust, but everyone else got in with no trouble. I don't think we ever resolved that one.