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Forum Discussion
Maloha
Oct 13, 2016Star
R6900 Nighthawk AC1900 - 5ghz drops every day
Hi, I have the Costco router AC1900 R6900. Setup was smooth, however, the 5ghz network drops every day and I have to reboot the router. The network is visible, just won't connect without a reboot...
- Jul 28, 2017
Hi Guppy,
Try to reset the router to factory default. If same thing, I would suggest contacting support team.
singhbob
Mar 04, 2017Initiate
I have same issues with my router that I bought from Costco. It worked fine for couple months and over last few days I have to reboot it everyday to get the wireless devices connected.
I did however update the firmware today to the latest available 1.0.1.16 hopefully it resolves the issue. Additional issue I faced was that I was unable to perform firmaware version update via the routerlogin directly. Tried multiple times and it would say no internet connection. I had to download the file and then perform the firmware update.
I am happy with router in general as it provides better wifi coverage and some better speeds, but if it keeps dropping connections I may have to return it. Hopefully Netgear is able to address this issue.
Had Apple Airport router for almost 6 years without having to face such connection drop issues i used to reboot it just for the sake of it once every couple months. Wondering If i should return the Nighthawk as its still within Costco return policy.
Maloha
Mar 05, 2017Star
I ended up keeping mine. It rarely drops the 5ghz signal now. Probably because I keep one device connected at home all the time. Haven't done the firmware update only because I'm afraid new problems will surface.
- LeeHMar 06, 2017Prodigy
You might be having a DHCP problem. Have you tried reserving IP addresses in the router?