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Forum Discussion
Maloha
Oct 13, 2016Star
R6900 Nighthawk AC1900 - 5ghz drops every day
Hi, I have the Costco router AC1900 R6900. Setup was smooth, however, the 5ghz network drops every day and I have to reboot the router. The network is visible, just won't connect without a reboot...
- Jul 28, 2017
Hi Guppy,
Try to reset the router to factory default. If same thing, I would suggest contacting support team.
Guppy
Jul 25, 2017Star
R6900p 5Ghz band crashed again, so changing the channel did not improve anything. However, this time post-dropout some more garbage characters showed up on the status page of the router GUI.
Guppy
Jul 25, 2017Star
Update: enabling Smart Connect appears to make no difference, the 5Ghz drops out and gives garbage characters in the status page's channel information also.
- GuppyJul 28, 2017Star
Update - returned it and got another R6900p from Costco. This time, I left it on the default factory firmware without updating, same behavior with 5Ghz becoming unstable then unusable. Updated firmware to latest version, no change in behavior. Same problems with garbage characters showing up in channel information field on the router status screen.