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Forum Discussion
Maloha
Oct 13, 2016Star
R6900 Nighthawk AC1900 - 5ghz drops every day
Hi, I have the Costco router AC1900 R6900. Setup was smooth, however, the 5ghz network drops every day and I have to reboot the router. The network is visible, just won't connect without a reboot...
- Jul 28, 2017
Hi Guppy,
Try to reset the router to factory default. If same thing, I would suggest contacting support team.
robertjamesftw
Aug 13, 2017Initiate
I just installed a brand new R6900P that I bought from (you guessed it) CostCo. I cannot get it to permit a 5G connection. I continue to get incorrect password errors and "unable to join" messages with no other support information. I came out here this evening to see if I could get some ideas and am dismayed to see that I spent good money on a piece of junk that is clearly not being well supported. This issue seems to be pervasive and long standing. I'll be returning this asap, and replacing it with a different manufacturer.
Incidentally, I am a systems engineer who works from home, so I'm not incapable of troubleshooting, but I have no interest in wasting time on a device that should be reliably working out of the box.
- MalohaAug 13, 2017StarWhen you return it, don't bother with the comparable Linksys from Costco. It works right out of the box but the speeds are awful, which is why I kept the Netgear until I can afford a bigger better router