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Forum Discussion
Maloha
Oct 13, 2016Star
R6900 Nighthawk AC1900 - 5ghz drops every day
Hi, I have the Costco router AC1900 R6900. Setup was smooth, however, the 5ghz network drops every day and I have to reboot the router. The network is visible, just won't connect without a reboot...
- Jul 28, 2017
Hi Guppy,
Try to reset the router to factory default. If same thing, I would suggest contacting support team.
robertjamesftw
Aug 13, 2017Initiate
I just installed a brand new R6900P that I bought from (you guessed it) CostCo. I cannot get it to permit a 5G connection. I continue to get incorrect password errors and "unable to join" messages with no other support information. I came out here this evening to see if I could get some ideas and am dismayed to see that I spent good money on a piece of junk that is clearly not being well supported. This issue seems to be pervasive and long standing. I'll be returning this asap, and replacing it with a different manufacturer.
Incidentally, I am a systems engineer who works from home, so I'm not incapable of troubleshooting, but I have no interest in wasting time on a device that should be reliably working out of the box.
Maloha
Aug 13, 2017Star
When you return it, don't bother with the comparable Linksys from Costco. It works right out of the box but the speeds are awful, which is why I kept the Netgear until I can afford a bigger better router