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Forum Discussion

Aspirant

Aug 20, 2017

Solved

R6900 Nighthawk setup wizard disabled

I used Nighthawk R6900 in the USA for a while. Everything worked fine. Now i am using same router in India for ACT ISP. To configre PPPoE, option 'Internet setup wizard' is disabled. I need this opti...

PPPoE needs to be enabled

Troubleshooting

JamesGL
Aug 22, 2017
Hi rkinhyd76,

Make sure the router is not setup as an access point.

Check this KB below. Uncheck the "Enable AP mode".

https://kb.netgear.com/24104/How-do-I-change-my-Nighthawk-router-to-AP-mode-after-I-ve-already-run-setup

Master

Aug 22, 2017

Hi rkinhyd76,

How is the device connected to the modem?

Try this article.

https://kb.netgear.com/20305/Manual-Configuration-of-a-Router-for-DSL-Internet-Service-with-a-Bridged-Modem-PPPoE

Master

Aug 22, 2017

Hi rkinhyd76,

Make sure the router is not setup as an access point.

Check this KB below. Uncheck the "Enable AP mode".

https://kb.netgear.com/24104/How-do-I-change-my-Nighthawk-router-to-AP-mode-after-I-ve-already-run-setup