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Forum Discussion
DGLTX
Feb 02, 2021Aspirant
R6900 rebooting itself / freezing
I have a R6900 from Costco which ran flawless for a couple of years, but started acting up since about one month. It suddenly looses internet connection for all connected devices (wired and wireless)...
- Feb 06, 2021
OK, here is the update. Did a factory reset, installed the 1.0.2.6 firmware via cable, another factory reset, reconfigured everything by hand and rebooted the router. 5 minutes later it froze up again. As this was no solution I went back to the most recent 1.0.2.16 firmware, factory reset, reconfigured. This time the router even stopped refreshing the web interface while updating the settings. So it looks like it is dying after only 4.5 years of operation.
I removed it and reinstalled my old Tomato flashed Linksys router which now runs fine, although the WiFi is slower. But at least I can work now until a new non-Netgear router arrives which then hopefully lasts a bit longer.
plemans
Feb 02, 2021Guru - Experienced User
Try installing version 1.0.2.6 of the firmware over a hardwired connection. then do the factory reset/clean install option. Disable auto-updates and see how it runs. The newer 2 versions have armor and even though its disabled, I've still seen a few devices struggle with the armor firmwar.e
DGLTX
Feb 02, 2021Aspirant
OK, thanks for the suggestion. Will try this. When looking at the release notes the newer versions 1.0.2.8 and 1.0.2.16 fixed "other security issues" and "security vulnerability issues". Should I be concerned taking a pass on these with downgrading to an older firmware? Is there some more detailed listing what these issues were they adressed?
- plemansFeb 02, 2021Guru - Experienced User
sadly its part of the risk you run.
Good thing is that netgear actually does update firmware for those vulnerabilities. Many companies are horrible at updating firmware.
I've had several flagship routers that didn't get any updates after release. the R6900 was released 5 years ago and is still getting updates.
You can always try this.
1. factory reset the router back to stock.
2. then reload the firmware to the router over a hardwired connection. let it fully reboot.
3. Then reset it back to factory again and do a clean install. (not from backup).
Maybe your firmware is corrupt and I've found the best results following the above.
- DGLTXFeb 06, 2021Aspirant
OK, here is the update. Did a factory reset, installed the 1.0.2.6 firmware via cable, another factory reset, reconfigured everything by hand and rebooted the router. 5 minutes later it froze up again. As this was no solution I went back to the most recent 1.0.2.16 firmware, factory reset, reconfigured. This time the router even stopped refreshing the web interface while updating the settings. So it looks like it is dying after only 4.5 years of operation.
I removed it and reinstalled my old Tomato flashed Linksys router which now runs fine, although the WiFi is slower. But at least I can work now until a new non-Netgear router arrives which then hopefully lasts a bit longer.