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NetAG's avatar
NetAG
Aspirant
Feb 08, 2017
Solved

R6900 router unable to run MACY'S website on laptop

I recently bought this router R6900 and was doing some shopping online at macys.com, the website opens but if I try to add something to the cart or sign-in into my macys.com account, it just gives me...
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  • NetAG's avatar
    NetAG
    Feb 10, 2017

    Just looked around more and found the similar discussion and the solution of "MAC cloning" seems to have resolved the problem, atleast for now. Still could not understand why it happened and how this solution helps and could there be other websites out there that will still not work.........will leave it for now!!

     

    Here is the solution or check the following thread

    "in router setup...internet setup...select use PC MAC or enter WAN MAC of old router and select use this MAC reboot and try again"

     

    https://community.netgear.com/t5/Nighthawk-WiFi-Routers/Router-randomly-blocking-websites/td-p/499856

     

     

JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Feb 10, 2017

Hi NetAG,

 

If you connect the laptop wired to the router, will you get the same error? Try to reset the router and check again.

NetAG's avatar
NetAG
Aspirant
Feb 10, 2017

Yes, laptop hard wired to the router also gives the same message. I tried hard reboot for both the router and modem, still getting the same error message