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Forum Discussion
Tperr24
Jul 12, 2022Aspirant
R6900P kicks all devices off network (Ethernet & Wireless) when certain devices join
Hello, I have an Arris Surfboard SB6190 Modem and a Nighthawk 6900P router (firmware - V1.3.3.142_10.1.75). COX is our service provider. When I join the network with my personal laptop (on wi...
Tperr24
Jul 12, 2022Aspirant
Thanks for your response. I was hoping the same. I disabled Nord from starting up about a month ago and haven't used it since but the issue has continued. My work computer requires me to be on a VPN so maybe somehow that is creating a loop. Tomorrow I will try disabling work VPN, and turning on my personal laptop and see if the issue continues.
plemans
Jul 12, 2022Guru - Experienced User
When its 1 device causing all the issues, it always make me look closer at that device versus the router/other devices connected.
- Tperr24Jul 12, 2022Aspirant
This morning, I opened my personal computer before my work computer, and was able to log in to the network with no issues.
This makes me think that the issue must have to do with the VPN settings on my work laptop. Does this sound possible in your experience? I've tried to have my company's IT department look into this but they made it sound like that wouldn't be possible. Or in hindsight maybe they just didn't want to be assigned to that ticket 🙂
- plemansJul 12, 2022Guru - Experienced User
Disable all your vpn/proxy/security on the laptop with issues. then connect it and see if it works. (could even try safe mode with networking).
then enable a service and try it. At some point you'll find what's causing it. Or trying to check with nord vpn and not your office IT department. They might know more about what conflicts with their service