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Forum Discussion
Endy
Sep 20, 2021Follower
R6900v2 Issues
Hey guys, I’m new to the NETGEAR community and dealing with networking issues, but usually I consider myself someone competent. However, I’m having issues with my AC1900 Smart WiFi Router which, up ...
plemans
Sep 20, 2021Guru - Experienced User
What actual firmware version are you on?
The SB8200 has 2x ethernet ports but for the majority of ISP's, only 1 device can be connected to the modem because they only assign 1 public IP address per device. (unless you pay for more or are on a business grade line).
Do you have anything else connected to the SB8200?
If you do, disconnect everything fromt he sb8200 (even coax) and power it off for a couple minutes. Power off the router as well and disconnect its devices.
Then connect coax back to modem, power it on, and give it a couple minutes.
then connect the router and power it on.