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Forum Discussion
R6900v2 lost connection and wont reboot
2 days ago, my router randomly lost connection. I tried turning it in and off again. Nope. I tried unplugging it for a day. Nope. Attempted factory reset countless times. Nope. I've tried replacing the power cord. Nada. No matter what, the only lights that are on are the power (orange) and the 1 ethernet input. It won't even show up on the app. I don't know what to do, I really don't wanna have to buy a new router
1 Reply
Mooseesoom wrote:
No matter what, the only lights that are on are the power (orange) and the 1 ethernet input.The amber light suggests a problem with your router.
Visit the support pages:
Support | NETGEAR
Check the section in the manual Troubleshoot With the LEDs.The R6900v2 is an older generation router which means that it may also responds to the alternative reset option.
You could try this;
- Press reset for 30 seconds
- Keep pressing reset while removing power
- Keep pressing reset for another 30 seconds while apply power
It isn't advised on newer routers, but your device may respond to this move.
Just another user with time on their hands.
