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Forum Discussion
Mariocarr
Feb 26, 2022Tutor
R700
Il router si resetta e non ci si collega con la wifi
FURRYe38
Feb 26, 2022Guru - Experienced User
In inglese per favore
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Mariocarr
Feb 26, 2022Tutor
The actual firmware is 11.023
I use channels 5 and 2,4 in auto mode
I have not other connection near to me.
I traied to reset the appliance but now only the first led is on and all the other are off.
- FURRYe38Feb 26, 2022Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
- MariocarrFeb 26, 2022Tutor
My internet server provide is Vodafone. I have disconnected the R7000 from router, but the problem it's the same
- FURRYe38Feb 26, 2022Guru - Experienced User
If your having same problems on the ISP wifi router, then you'll need to contact the ISP for help and information regarding there services.
This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem. https://kb.netgear.com/25891/DMZ-on-NETGEAR-routers
https://kb.netgear.com/24086/How-do-I-set-up-a-default-DMZ-server-on-my-Nighthawk-router
3. Or disable all wifi radios on the modem and connect the NG router to the modem, LAN to LAN configure AP mode on the NG router.
https://kb.netgear.com/24104/How-do-I-change-my-Nighthawk-router-to-AP-mode-after-I-ve-already-run-setup
- michaelkenwardFeb 27, 2022Guru - Experienced User
Mariocarr wrote:
The actual firmware is 11.023
That's not a Netgear firmware number.
The version on my R7000P, as listed in your first footer, is V1.3.3.142_10.1.75.
For the R7000 it is 1.0.11.134.
- MariocarrFeb 27, 2022TutorMy firmware is: V1.0.11.126_10.2.112
But if I serch a new version, it doesn’t exists- michaelkenwardFeb 27, 2022Guru - Experienced User
Mariocarr wrote:
But if I serch a new version, it doesn’t existsSearch how?
If you own the R7000 rather than the R7000P – we still don't know – then you are four versions, and six months, behind the latest.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
That page will also have any software, firmware and drivers for your device, if they exist.