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Wildfir3's avatar
Wildfir3
Follower
Sep 19, 2017
Solved

R7000 - Bandwidth issues

I am having issues with my R7000 AC1900 router. Degraded bandwidth, inconsistent pings, packet loss, etc. I have 150 MBs download speeds on ISP. I have ran speed test.net and had results from as high ...
Firmware
Hardware
  • William10a's avatar
    William10a
    Sep 28, 2017

    Since you tried the present lan cable from the computer to the modem and 120mb and you about 4.5mb when connected too its lan ports is it possible the lan may be bad on the router? The internet(yellow) port has to be working if you have full speed by wifi either the lan ports have a problem or the firmware I would try update to the latest firmware and do the reset from the above posting to see if the issue clears.

    If it does not you could have a router.

JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Sep 26, 2017

Hi Wildfir3,


What is the firmware version of the router? Make sure to update it.

You can try to reset the router to factory default.

JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Sep 28, 2017

Hi Wildfir3,

 

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.