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Forum Discussion
Dinky2534
Jan 21, 2021Star
R7000 - Time zone settings wrong after using Nighthawk android app
Why does my R7000 router adjust the timezone settings to the wrong time zone setting when using the Android app? The router is set to the GMT +1 time zone: (GMT+01:00) Amsterdam, Berlin, Bern, Ro...
- May 27, 2021
I've been running the 1.0.11.122 firmware for a few days now, which solved the problem with the timeserver!
MadameC
Aug 01, 2022Tutor
I found a solution that worked for me...your mileage may vary. I enabled "Location Services" for the browser I use to access my router settings webpage (also moved the slider for "Precise Location" to "on" in that Location Services menu.) I was then able to change my time zone and daylight saving time settings to the correct settings and they have STAYED correct so far! I hope this works for you...good luck!
- MadameCAug 01, 2022Tutor
A clarification: the process above was done on an iPad. Your access to Location Services for your browser might be a bit different depending on your device.
- FURRYe38Aug 01, 2022Guru - Experienced User
Changing of the Time Zone should normally work if using a laptop or PC connected via ethernet or wifi to the routers web page as well.
- RealSunKaAug 07, 2022Aspirant
Thanks for details and desire to help!
Unfortunately, in my case this also doesn't work, same result: trying to save, processing, and still returns error about no internet connection to access NTP server, which is left default (and while internet is fine).
However, I found that a workaround for disabling internet at night - it could be done over Wireless Settings just with necessary adjustment for incorrect device time.- FURRYe38Aug 07, 2022Guru - Experienced User
What browser are you using? Happens with different browsers?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Has a factory reset and setup from scratch been performed since last FW update? Try this with the router disconnected from the ISP modem/ONT and change the NTP settings.
RealSunKa wrote:
Thanks for details and desire to help!
Unfortunately, in my case this also doesn't work, same result: trying to save, processing, and still returns error about no internet connection to access NTP server, which is left default (and while internet is fine).
However, I found that a workaround for disabling internet at night - it could be done over Wireless Settings just with necessary adjustment for incorrect device time.- RealSunKaAug 07, 2022Aspirant
>>What browser are you using? Happens with different browsers?
Yes, as I mentioned above I tried it on all available browsers (Safari, Chrome, Edge) and platforms (Mac, PC, iPad) - result is the same.
>>What Firmware version is currently loaded?
V1.0.11.134_10.2.119, latest one, I guess.
>>What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
ZOOM TELEPHONICS DOCSIS 3.0 5341-00-00J 343Mbps Cable Modem
Pretty old one, and I also suspect that the issue could be cause of it (as nothing else left :), and because of that strange error message).
>>Has a factory reset and setup from scratch been performed since last FW update? Try this with the router disconnected from the ISP modem/ONT and change the NTP settings
Yes, reset(s) and setup from scratch has been performed - all needed/possible steps from instructions above (or similar thread).
Just tried with router disconnected from the modem and got the same error (and not saved time zone): "Warning: Ther router is failed to connect to NTP server, please check your Internet connectivity or try another NTP server" - exactly like this, with "Ther" misspelled. So, no difference, which I guess also proves that the problem is in connection of router to modem or their understanding of each other.
I just don't want to upgrade modem for now as it works well, even though Xfinity call it "Unsupported" now (could be a reason). And I will try next modem firmware when it will be released, because since my last post it looks like I see some very rare but instability in 5G connection (2G works great).