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Forum Discussion
jdplant
Mar 29, 2017Follower
R7000 & uverse NVG599 receivers Lost Connections
I'm have a R7000 AC1900 Smart WiFi router V1.0.7.10_1.2.3 in AP Mode behind a uverse ARRIS NVG599 router running 9.1.6h1d25. The three uverse receivers are connected directly to the uverse NVG599 ...
- Apr 12, 2017
Hi jdplant,
Change the channel of the R7000. Make sure that channel is not as the same channel that the receivers are using. Try to update as well the firmware of the router.
https://kb.netgear.com/000038289/R7000-Firmware-Version-1-0-7-12?cid=wmt_netgear_organic
JamesGL
Apr 12, 2017NETGEAR Employee Retired
Hi jdplant,
Change the channel of the R7000. Make sure that channel is not as the same channel that the receivers are using. Try to update as well the firmware of the router.
https://kb.netgear.com/000038289/R7000-Firmware-Version-1-0-7-12?cid=wmt_netgear_organic
- JamesGLApr 16, 2017NETGEAR Employee Retired
Hi jdplant,
We’d greatly appreciate hearing your feedback letting us know if you need further assistance.