NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
R7000, 2.4G not working
Hi Our old R7000 router recently lost 2.4 connectivity. THe 2.4G light on the router is off, or sometimes very dim, and our devices connect only to 5G. I turned off modem and router, and restarted...
Thanks much,
It seems to be working now, though the light doesn't work. I did a reset (pressing the knob in the hole) which didn't seem to work, but our electricity wnet off 3 times a few hours later (Los Angeles winds) and then it seemed to work. Maybe that is similar to doing the reset a few times like you suggested.
When I added the app to my phone, I also changed some setting so it automatically goes from 2.4g to 5 and back, if that mattered. I assume that is why the tv no longer shows separate 2.4 and 5 options to connect to.
Out of curiosity, is the "firmware default reset" you suggested or the "hard reset" suggested by JWS different than pushing in that button with a tiny screwdriver.
thanks for the suggestions.
zebo wrote:Thanks much,
It seems to be working now, though the light doesn't work. I did a reset (pressing the knob in the hole) which didn't seem to work, but our electricity wnet off 3 times a few hours later (Los Angeles winds) and then it seemed to work. Maybe that is similar to doing the reset a few times like you suggested.
When I added the app to my phone, I also changed some setting so it automatically goes from 2.4g to 5 and back, if that mattered. I assume that is why the tv no longer shows separate 2.4 and 5 options to connect to.
Yes
Out of curiosity, is the "firmware default reset" you suggested or the "hard reset" suggested by JWS different than pushing in that button with a tiny screwdriver.
No
thanks for the suggestions.