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Forum Discussion
Solved
R7000 2.4Ghz & 5Ghz slowdown
Hi everyone, Got the Nighthawk R7000 a few days ago. My ISP delivers 152Mbs. CAT5e cable links my ISP Modem to the Nighthawk. Installed and set up no problem and upgraded firmware to the latest. ...
Update:
When trying to troubleshoot and change channels yesterday morning... I swear that the Router login page only offered me channels 36 -40 - 44 - 48. I had tried all of them .....and offered no improvement ( from 160Mbs down to 10Mbs or something equally ridiculous).
I then updated to the latest firmware and instantly back to 160Mbs. Through the day - still strong at 160Mbs (ish) at various intervals. I checked and the channel was in the low 40's I believe.
I have 1 nieghbour using the 5Ghz band.... as I discovered.....on channel 44. So surely this would be the cause of the conflict? But why then does a factory reset or firmaware update immediately bump it back up to 160Mhz and then only first thing the next morning, it drops back to under 10Mbs? Other than my Galaxy s4 phone - no other device in the house uses the 5Ghz band.
So - via my phone this morning I access the Genie app and to my surprise, in the 5Ghz settings - a whole load of other channels. I set it to 112. Rebooted and back strong at 160Mbs ( where as before other reboots in the lower 40's made no difference).
A turn up for the books ? Hopefully. So I am either going senile way too early or the last firmware update added these previously....err...uhm.. 'missing channels'..... but they are now in the router login console....clear as day.
I can also access files and play videos off my USB drive connected to the Nighthawk....upstairs ....going through 3, 120 year old solid Victorian brick walls.... as if the drive was locally attached. So this Nighthawk (cross fingers) kicks some major butt!
So - TheEther - thank you again for your kind advice - lets hope this badboy settles down now..
Hi TheEther,
Thank you so much for your reply.
I can't believe I overlooked the fact that I think the trouble actually started when I was testing out the readyshare on the attached USB drive. I was moving about 4GB of data from my laptop to the USB (via readyshare). It stopped about halfway and I had to kill it. It was only some time later.....that I then tested the 5Ghz connection as webpages in my Salesforce (for work) were taking forever to load. Only a Hard reset could resolve it.
I just didn't mention this as I didn't think it relevant......but this worries me that it could goose the rest of the set up....I had a USB drive on my previous C5 TP-Link router with no issues. So if I have to disable this feature....then the Nighthawk is not working as advertised? I can appreciate a dip in perfomance whilst a backup or transfer in progress...etc as the CPU has to divert resources...etc.....but if it throws a wrench in the works on the latest firmware....etc...that can't be right. I didn't browse or access The ready share USB again....and the issue happened anyway.
I did mess about with some QoS settings and tried to load some Xbox profiles for the kids...etc but then I read it's not necessary if your ISP supplies more than 100Mbs....so it was disabled again.
I don't have QoS enabled or Access Control, Block services, port forwarding....etc, since the last 30/30/30 reset. Not updated ANY firmware (yet). My ISP Router has a dedicated Modem mode that locks it down to function as a Modem only.....which is off course how it's set up at the moment. The ready share option is still enabled, however . At the time of writing this - I am still getting the 'expected performance' from both bands.
So - not too sure what else to do now .....or at what point I should update the firmware....or if I should update it at all..
I have no experience using the USB port on the Nighthawk, so I can't say whether the performance drop you saw was normal. But I, too, would be disappointed if wireless speeds were so dramatically affected. I am not a big believer in all-in-one solutions. I have a standalone NAS that I use for bulk storage.
Anyway, it's good that your R7000 is running well, again. Personally, I would leave well enough alone. If you still have your old TP-Link, you could connect your USB drive to it and use it as a NAS.