NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
R7000 2.4ghz not working but 5ghz is fine
Firmware 1.0.4.30 and 1.0.4.28 tried for weeks at a time.
Wireless devices connected to 5ghz band are all working perfectly and have been since i purchased this router at the beginning of June ...
Good news! We now have a production version of firmware that should resolve the 2.4 GHz issue, v1.0.5.64. You may download this firmware from our R7000 page here: http://downloadcenter.netgear.com/en/product/R7000#searchResults
As IrvSp correctly notes, this version of firmware fixes the 2.4 GHz issue and reinstates the new features, such as Kwilt, Smart Connect, and WiFI Transmit Power Control. It does not support Arlo. We hope to have a beta version that supports Arlo in the next two weeks.
We welcome any feedback you provide on this new firmware, and appreciate your patience as we resolved these issues. Thank you all for supporting the R7000 and NETGEAR!
Things were working fine, but thought I would install the latest updates. Big mistake, now I have the same problem where 5G is working fine but 2.4G is not. I'll wait a week for a fix before returning the router.
ghurlebaus wrote:Things were working fine, but thought I would install the latest updates. Big mistake, now I have the same problem where 5G is working fine but 2.4G is not. I'll wait a week for a fix before returning the router.
Did you try the factory reset as I suggested two posts above?
Hi All,
1. What are the devices that cannot connect to 2.4Ghz?(Brand,model,Operating System)
2. Have you tried changing the channel to auto or assigned channel?
Ever since installing R7000-V1.0.5.48_1.1.79 and then R7000-V1.0.6.28_1.1.83, I have been having reliability issues with my Samesung S5 and my Windows 7 machine with a Realtek 8812AU Wireless LAN 802.11ac USB NIC.
I have given up and gone back to R7000_V1.0.4.30_1.1.67. It appears that something bad happened at R7000-V1.0.5.48_1.1.79 and it carried on to R7000-V1.0.6.28_1.1.83.
It is not that devices do not connect, it is that data is being dropped somewhere.
I never had a problem with either of these devices prior to that update.
h_smith wrote:Ever since installing R7000-V1.0.5.48_1.1.79 and then R7000-V1.0.6.28_1.1.83, I have been having reliability issues with my Samesung S5 and my Windows 7 machine with a Realtek 8812AU Wireless LAN 802.11ac USB NIC.
I have given up and gone back to R7000_V1.0.4.30_1.1.67. It appears that something bad happened at R7000-V1.0.5.48_1.1.79 and it carried on to R7000-V1.0.6.28_1.1.83.
It is not that devices do not connect, it is that data is being dropped somewhere.
I never had a problem with either of these devices prior to that update.
It's absolutely a must to do a factory reset after upgrading from 1.0.4.X to either 1.0.5.48 or 1.0.6.28. Do not restore settings from a backed up configuration file because that will undo the factory reset. Re-enter settings by hand.
Hi James. I only think this would be worth pursuing if I suddenly had one device that wouldn't connect anymore. But nothing from a large variety of devices will connect to the primary 2.4 GHz network anymore, no matter which channel I try.
