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Forum Discussion
jwong84
Sep 11, 2015Aspirant
R7000 2.4ghz not working but 5ghz is fine
Firmware 1.0.4.30 and 1.0.4.28 tried for weeks at a time.
Wireless devices connected to 5ghz band are all working perfectly and have been since i purchased this router at the beginning of June ...
- May 25, 2016
Good news! We now have a production version of firmware that should resolve the 2.4 GHz issue, v1.0.5.64. You may download this firmware from our R7000 page here: http://downloadcenter.netgear.com/en/product/R7000#searchResults
As IrvSp correctly notes, this version of firmware fixes the 2.4 GHz issue and reinstates the new features, such as Kwilt, Smart Connect, and WiFI Transmit Power Control. It does not support Arlo. We hope to have a beta version that supports Arlo in the next two weeks.
We welcome any feedback you provide on this new firmware, and appreciate your patience as we resolved these issues. Thank you all for supporting the R7000 and NETGEAR!
howzatar
Jan 13, 2016Aspirant
I'm glad to find I'm not the only one with this variation of problem. I thought it was weird that the gues 2.4 ghz works but the the primary one does not. Everything can see the primary 2.4 ghz, but nothing connects to it. The 5 ghz works fine, but not all of our devices are capable of connecting to the 5 ghz. Other than that, I seem to be limited to only 8 wireless devices. I'm still trying to find a way around that one.
ellave
Jan 13, 2016Aspirant
Edit - OK appear to have fixed it, I have something call Negear Arlo (wtf that is) anyway I disabled it & its working again
Another affected user here, upgraded firmware yesterday, now nothing can connect to the 2,4 Iphone, Andriod phones & tablets & windows PC.
Come on Netgear admit you have a problem please & issue a fix
- Retired_MemberJan 15, 2016
Arlo was disabled and I got the problem so thats not a solution.