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Forum Discussion
jwong84
Sep 11, 2015Aspirant
R7000 2.4ghz not working but 5ghz is fine
Firmware 1.0.4.30 and 1.0.4.28 tried for weeks at a time.
Wireless devices connected to 5ghz band are all working perfectly and have been since i purchased this router at the beginning of June ...
- May 25, 2016
Good news! We now have a production version of firmware that should resolve the 2.4 GHz issue, v1.0.5.64. You may download this firmware from our R7000 page here: http://downloadcenter.netgear.com/en/product/R7000#searchResults
As IrvSp correctly notes, this version of firmware fixes the 2.4 GHz issue and reinstates the new features, such as Kwilt, Smart Connect, and WiFI Transmit Power Control. It does not support Arlo. We hope to have a beta version that supports Arlo in the next two weeks.
We welcome any feedback you provide on this new firmware, and appreciate your patience as we resolved these issues. Thank you all for supporting the R7000 and NETGEAR!
home_user
Jan 13, 2016Aspirant
I am having the same issue. 5G is okay but 2.4G will not connect. Tried to change the wireless channel to EU, but the North America option is grayed out and will not allow me to make a different selection. Problem started today, immediately after upgrading firmware to V1.0.6.28_1.1.83. Tried reverting to the previous version, but have the same problem. Need to wait for Netgear to fix the bug?
- TheEtherJan 13, 2016Guru
home_user wrote:I am having the same issue. 5G is okay but 2.4G will not connect. Tried to change the wireless channel to EU, but the North America option is grayed out and will not allow me to make a different selection. Problem started today, immediately after upgrading firmware to V1.0.6.28_1.1.83. Tried reverting to the previous version, but have the same problem. Need to wait for Netgear to fix the bug?
No. You need to do a factory reset. See my post earlier above.