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Forum Discussion
jwong84
Sep 11, 2015Aspirant
R7000 2.4ghz not working but 5ghz is fine
Firmware 1.0.4.30 and 1.0.4.28 tried for weeks at a time.
Wireless devices connected to 5ghz band are all working perfectly and have been since i purchased this router at the beginning of June ...
- May 25, 2016
Good news! We now have a production version of firmware that should resolve the 2.4 GHz issue, v1.0.5.64. You may download this firmware from our R7000 page here: http://downloadcenter.netgear.com/en/product/R7000#searchResults
As IrvSp correctly notes, this version of firmware fixes the 2.4 GHz issue and reinstates the new features, such as Kwilt, Smart Connect, and WiFI Transmit Power Control. It does not support Arlo. We hope to have a beta version that supports Arlo in the next two weeks.
We welcome any feedback you provide on this new firmware, and appreciate your patience as we resolved these issues. Thank you all for supporting the R7000 and NETGEAR!
bjtech
Jan 13, 2016Tutor
A factory reset and manual settings re-entry does work. Mine's been running smooth since I did it over a week ago. Had the same initial symptoms, primary 2.4 wouldn't allow devices to connect, 2.4 guest and 5 both worked fine.
It's a real PITA, but I screen shot every page in "Advanced" settings (or you could take pics with your phone). Then reloaded defaults and manually re-entered all settings. For some, this might be an easy fix. For me, I have about 20 DHCP Reservations, 7 Port Forwards, and some security settings for my cameras that I had to re-enter. Took me about 25 minutes to reconfigure. Couldn't afford to wait, some of those devices are WiFi thermostats.