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Solved
R7000 2.4ghz not working but 5ghz is fine
Firmware 1.0.4.30 and 1.0.4.28 tried for weeks at a time.
Wireless devices connected to 5ghz band are all working perfectly and have been since i purchased this router at the beginning of June ...
Good news! We now have a production version of firmware that should resolve the 2.4 GHz issue, v1.0.5.64. You may download this firmware from our R7000 page here: http://downloadcenter.netgear.com/en/product/R7000#searchResults
As IrvSp correctly notes, this version of firmware fixes the 2.4 GHz issue and reinstates the new features, such as Kwilt, Smart Connect, and WiFI Transmit Power Control. It does not support Arlo. We hope to have a beta version that supports Arlo in the next two weeks.
We welcome any feedback you provide on this new firmware, and appreciate your patience as we resolved these issues. Thank you all for supporting the R7000 and NETGEAR!
Factory reset and then manually reload settings. The router will work with the new firmware after a factory reset.
I am already on the latest firmware. Is there no troubleshooting at all? "Factory reset" is usually a sign that a company is throwing its hands up. "Gee, I don't have an idea about that problem; please start over."
This doesn't seem like a valid solution. How do you know it fixes anything? What is the source of the problem? These seem like the important points to address.
There are plenty of user testimonials that a factory reset works. The two latest firmware updates brought significant changes that are incompatible with configuration settings from previous releases. Netgear essentially admitted this with respect to port forwarding rules in their Release Notes.