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Forum Discussion
jwong84
Sep 11, 2015Aspirant
R7000 2.4ghz not working but 5ghz is fine
Firmware 1.0.4.30 and 1.0.4.28 tried for weeks at a time.
Wireless devices connected to 5ghz band are all working perfectly and have been since i purchased this router at the beginning of June ...
- May 25, 2016
Good news! We now have a production version of firmware that should resolve the 2.4 GHz issue, v1.0.5.64. You may download this firmware from our R7000 page here: http://downloadcenter.netgear.com/en/product/R7000#searchResults
As IrvSp correctly notes, this version of firmware fixes the 2.4 GHz issue and reinstates the new features, such as Kwilt, Smart Connect, and WiFI Transmit Power Control. It does not support Arlo. We hope to have a beta version that supports Arlo in the next two weeks.
We welcome any feedback you provide on this new firmware, and appreciate your patience as we resolved these issues. Thank you all for supporting the R7000 and NETGEAR!
Monterey_JackG
Jan 27, 2016Tutor
Sounds like a broken record, but same problem 5ghz and 2.4guest work fine but 2.4ghz does not work since upgrading firmware to v1.0.6.28 today. Plan to do the factory reset per TheEther. However, KazzMania's post is a headsup to getting in the RMA line. Thanks for starting this thread ... thought I was the only one with an exotic issue that no one had ever encountered ... glad to have found this.
- Monterey_JackGJan 28, 2016Tutor
Update ... spent much of the afternoon doing a Factory Reset and reloading settings. IT WORKED! Wireless devices can now access 2.4ghz. Thanks, TheEther.
- stuckincubeJan 28, 2016Apprentice
Factory reset only temporarily fixes the 2.4G wifi, the problem isn't fixed. You can also temporarily fix the 2.4G by enabling and disabling the wifi using the button on the router.