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Forum Discussion
jwong84
Sep 11, 2015Aspirant
R7000 2.4ghz not working but 5ghz is fine
Firmware 1.0.4.30 and 1.0.4.28 tried for weeks at a time.
Wireless devices connected to 5ghz band are all working perfectly and have been since i purchased this router at the beginning of June ...
- May 25, 2016
Good news! We now have a production version of firmware that should resolve the 2.4 GHz issue, v1.0.5.64. You may download this firmware from our R7000 page here: http://downloadcenter.netgear.com/en/product/R7000#searchResults
As IrvSp correctly notes, this version of firmware fixes the 2.4 GHz issue and reinstates the new features, such as Kwilt, Smart Connect, and WiFI Transmit Power Control. It does not support Arlo. We hope to have a beta version that supports Arlo in the next two weeks.
We welcome any feedback you provide on this new firmware, and appreciate your patience as we resolved these issues. Thank you all for supporting the R7000 and NETGEAR!
JyBravo70
Jan 31, 2016Guide
Hi Everyone, if you have guest network enabled, disable and reboot and see if that works.
Please, go to MyNetgear and log an online support ticket to officiall log and document the incidents as tickets have to be tracked, resolved, and closed within their resolution tracking system and if enough are logged for the same issue and same impact it triggers a problem incident that then takes on a life of its own and will result in actual changes.
- Kang2Jan 31, 2016Aspirant
btw, my guest network is always disabled and I had the problem anyway...