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R7000 2.4ghz not working but 5ghz is fine
Firmware 1.0.4.30 and 1.0.4.28 tried for weeks at a time.
Wireless devices connected to 5ghz band are all working perfectly and have been since i purchased this router at the beginning of June ...
Good news! We now have a production version of firmware that should resolve the 2.4 GHz issue, v1.0.5.64. You may download this firmware from our R7000 page here: http://downloadcenter.netgear.com/en/product/R7000#searchResults
As IrvSp correctly notes, this version of firmware fixes the 2.4 GHz issue and reinstates the new features, such as Kwilt, Smart Connect, and WiFI Transmit Power Control. It does not support Arlo. We hope to have a beta version that supports Arlo in the next two weeks.
We welcome any feedback you provide on this new firmware, and appreciate your patience as we resolved these issues. Thank you all for supporting the R7000 and NETGEAR!
When I loaded firmware 1.0.6.23_1.1.83 on my Nighthawk R7000, it automatically enabled ARLO on my network. I don't own any ARLO devices and will never use it, but this firmware created a brand new SSID on my router that broadcast on the SAME CHANNEL as my 2.4 Ghz network. For a networking company, this really makes me question the technical knowledge of the engineers at Netgear.
When the ARLO SSID popped up on my network, it totally killed my 2.4Ghz network because it was on the same channel. The interference made my connection to my normal SSID drop out every couple of seconds. It wasn't until I opened up a Wifi scanner that I noticed the new SSID. When I updated the firmware, I did not see any alerts that the new SSID would be set up and enabled. Looking at the Genie settings, I was unable to find the ARLO setting to turn it off. It wasn't until I logged in to the web interface of the router (isn't the Genie software supposed to make it so we don't have to do this?) that I saw the setting to turn off ARLO.
Why in the world would a networking company do something so asinine? This is making me question my purchase of this router.
And, I just noticed that the firmware update also enabled Genie Media Server, again without my input. So I have to go look for the setting to disable this as well. How about when new features like these are added, we are given a choice as to whether we want them enabled?
With regard to sharing the 2.4 GHz channel by the ARLO SSID and your regular SSID, there's nothing asinine about it. The guest network, when enabled, operates in the same manner, and it certainly doesn't kill the channel. There certainly could be a bug, but in the absence of this, the channel should not be significantly affected by the ARLO SSID.
You can certainly question the benefit of enabling a new feature by default, but I will point out that it is well established that features are almost never used when they are disabled by default.
I do apologize for posting my complaint in multiple threads, I just wanted to be sure that anyone else searching for the same issue would be able to see it in a few different places.
Their support is NOT aware of this issue. I called and they said "it's an isolated case to your router. If this were a known issue, we would receive a bunch of calls about it."
Everyone needs to start calling, tweeting, and writing to the CEO. Netgear seriously has no idea that there is any problem here.