NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jwong84
Sep 11, 2015Aspirant
R7000 2.4ghz not working but 5ghz is fine
Firmware 1.0.4.30 and 1.0.4.28 tried for weeks at a time.
Wireless devices connected to 5ghz band are all working perfectly and have been since i purchased this router at the beginning of June ...
- May 25, 2016
Good news! We now have a production version of firmware that should resolve the 2.4 GHz issue, v1.0.5.64. You may download this firmware from our R7000 page here: http://downloadcenter.netgear.com/en/product/R7000#searchResults
As IrvSp correctly notes, this version of firmware fixes the 2.4 GHz issue and reinstates the new features, such as Kwilt, Smart Connect, and WiFI Transmit Power Control. It does not support Arlo. We hope to have a beta version that supports Arlo in the next two weeks.
We welcome any feedback you provide on this new firmware, and appreciate your patience as we resolved these issues. Thank you all for supporting the R7000 and NETGEAR!
LeftCoast
Feb 03, 2016Aspirant
I have had this same problem with a router I bought 9 months ago and one I bought just a few days ago. I have rolled back the firmware to V1.0.5.48_1.1.79 and both seem to be working for a couple of days. I too hope that it is a firmware problem that can be addressed easily. I tried the other suggestions of reset to factory and it worked only one day before the problem appeared again. I have checked for any other problems such as interference using a WiFi app for my smart phone and have found no problems.