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Forum Discussion
jwong84
Sep 11, 2015Aspirant
R7000 2.4ghz not working but 5ghz is fine
Firmware 1.0.4.30 and 1.0.4.28 tried for weeks at a time.
Wireless devices connected to 5ghz band are all working perfectly and have been since i purchased this router at the beginning of June ...
- May 25, 2016
Good news! We now have a production version of firmware that should resolve the 2.4 GHz issue, v1.0.5.64. You may download this firmware from our R7000 page here: http://downloadcenter.netgear.com/en/product/R7000#searchResults
As IrvSp correctly notes, this version of firmware fixes the 2.4 GHz issue and reinstates the new features, such as Kwilt, Smart Connect, and WiFI Transmit Power Control. It does not support Arlo. We hope to have a beta version that supports Arlo in the next two weeks.
We welcome any feedback you provide on this new firmware, and appreciate your patience as we resolved these issues. Thank you all for supporting the R7000 and NETGEAR!
neonflx2
Feb 25, 2016Tutor
I came across this site searching as to why my 2.4 stopped working, I see why now.
I now have a very expensive router that it is unusable because of the consequences of netgear distibuting experimental firmware to use us, the consumers, as their test bed.
I own several netgear products to include powerline and switches , time to find out a more reliable source for my home networking needs.
spent 2 days trying to figured this out.
so netgear rep, what's the way ahead?
123DaveG
Feb 25, 2016Tutor
Some owners have had success rolling back to an older firmware version, When I did this 2.4ghz worked again but at intervals of 1/2 to 24 hours wifi just stops working. I have to turn the router off and then on. This has been going on for a while. I wonder why all units do not behave the same way. Maybe there are a variety of components used so that some units worked and others had problems. As one of the previous posters stated, this may be a hardware problem.