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Forum Discussion
jwong84
Sep 11, 2015Aspirant
R7000 2.4ghz not working but 5ghz is fine
Firmware 1.0.4.30 and 1.0.4.28 tried for weeks at a time.
Wireless devices connected to 5ghz band are all working perfectly and have been since i purchased this router at the beginning of June ...
- May 25, 2016
Good news! We now have a production version of firmware that should resolve the 2.4 GHz issue, v1.0.5.64. You may download this firmware from our R7000 page here: http://downloadcenter.netgear.com/en/product/R7000#searchResults
As IrvSp correctly notes, this version of firmware fixes the 2.4 GHz issue and reinstates the new features, such as Kwilt, Smart Connect, and WiFI Transmit Power Control. It does not support Arlo. We hope to have a beta version that supports Arlo in the next two weeks.
We welcome any feedback you provide on this new firmware, and appreciate your patience as we resolved these issues. Thank you all for supporting the R7000 and NETGEAR!
neonflx2
Feb 25, 2016Tutor
I tried 4.28 and still having issues, the fact that everything I've read here states that the only thing that changed when the issues appeared is the upgrade to the new firmware discard the hardware unless the firmware that was loaded caused it. in my case everything has been working for months until i upgraded and yes I'm out of warranty.
again netgear rep, what's the way ahead?
rpoffen
Feb 25, 2016Virtuoso
neonflx2 wrote:I tried 4.28 and still having issues, the fact that everything I've read here states that the only thing that changed when the issues appeared is the upgrade to the new firmware discard the hardware unless the firmware that was loaded caused it. in my case everything has been working for months until i upgraded and yes I'm out of warranty.
again netgear rep, what's the way ahead?
I read all three of your posts and not once did you say if you tried a hard reset to factory defaults followed by a manual reconfiguration. This has been mentioned many times in these threads concerning the R7000 firmware.
If you have not done this, then I suggest you try it. Most everyone who had problems at some point solved it by performing this reset (this is NOT a simple reboot or power cycle, it is erasing all your settings back to factory defaults and entering your setup as if from scratch)