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Forum Discussion
jwong84
Sep 11, 2015Aspirant
R7000 2.4ghz not working but 5ghz is fine
Firmware 1.0.4.30 and 1.0.4.28 tried for weeks at a time.
Wireless devices connected to 5ghz band are all working perfectly and have been since i purchased this router at the beginning of June ...
- May 25, 2016
Good news! We now have a production version of firmware that should resolve the 2.4 GHz issue, v1.0.5.64. You may download this firmware from our R7000 page here: http://downloadcenter.netgear.com/en/product/R7000#searchResults
As IrvSp correctly notes, this version of firmware fixes the 2.4 GHz issue and reinstates the new features, such as Kwilt, Smart Connect, and WiFI Transmit Power Control. It does not support Arlo. We hope to have a beta version that supports Arlo in the next two weeks.
We welcome any feedback you provide on this new firmware, and appreciate your patience as we resolved these issues. Thank you all for supporting the R7000 and NETGEAR!
stevehale70
Feb 25, 2016Tutor
Killhippie I'll do another hard reset and reflash the netgear beta and see what happens as like you it doesn't make sense why I have this issue.
Killhippie
Feb 25, 2016Prodigy
Don't use a config file after to put back your settings, enter everything by hand. It's a chore but it's the best way to avoid issues. Hope it works.
- jblackst2800Feb 25, 2016Tutor
After I reverted to an earlier firmware V1.0.5.48_1.1.79 I used my backup file to restore my settings. I found that everything worked fine including my 2.4 ghz but all of the port forwarding I had for my cameras and security/home automation system did not work. I had to manually delete them and re-enter and that fixed the problem.
- KillhippieFeb 25, 2016Prodigy
1.0.5.48 has an issue with port forwarding that's why 1.0.6.28 was released, but you had to manually reset the router by holding in the reset button for twenty seconds to clear all port forwarding info and reset the router. If you do that with 1.0.6.40 that should also work. Hopefully there will be a full release firmware soon. Do not use back up settings, they can contain settings from previous firmware versions that do not apply to the latest versions and once again cause corruption. Also always reset the router with firmware updates, I can not stress this enough, lots of code changes happen and a hard reset and manual install of your settings is really the only way to make sure things work as they should. Also some peoples issues are hardware related, and they blame the firmware because when re-writing any devices firmware if you have hardware issues thats when they will really show up.
- jblackst2800Feb 26, 2016Tutor
Thanks Killhippie,
Yes.....that is why I had a problem with my port forwarding. When I did a hard reset and rolled back the firmware I did a restore from my saved backup. When I went to the port forwarding page they were all there but not functioning. That is when I manually deleted and re-entered them to fix my problem. Since everything is working right now I will jsut wait until I get the go ahead with a proven and tested new firmware release. At that time I will enter everything as you suggested manually.
Thanks again for your help.
Jim