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Forum Discussion
Solved
R7000 2.4ghz not working but 5ghz is fine
Firmware 1.0.4.30 and 1.0.4.28 tried for weeks at a time.
Wireless devices connected to 5ghz band are all working perfectly and have been since i purchased this router at the beginning of June ...
Good news! We now have a production version of firmware that should resolve the 2.4 GHz issue, v1.0.5.64. You may download this firmware from our R7000 page here: http://downloadcenter.netgear.com/en/product/R7000#searchResults
As IrvSp correctly notes, this version of firmware fixes the 2.4 GHz issue and reinstates the new features, such as Kwilt, Smart Connect, and WiFI Transmit Power Control. It does not support Arlo. We hope to have a beta version that supports Arlo in the next two weeks.
We welcome any feedback you provide on this new firmware, and appreciate your patience as we resolved these issues. Thank you all for supporting the R7000 and NETGEAR!
Hi mkruger,
If it will still not work after factory reset and manual reconfigure, you may revert to firmware version v1.0.4.30.
I just installed the beta version, 1.0.6.40, this morning when my earlier version, 1.0.5.48, failed on 2.4GHz. I did a hard reset to factory and reconfigured everything. It worked for about 9 hours and then 2.4GHz failed. I am going back to 1.0.4.30 to see if it works. I guess 1.0.6.40 isn't quite ready for distribution yet.
Been running for 5 days now with no issue whatsoever. I have no ides a why some peoples R7000 units are playing up, I can only think you have defective units somehow. Unless some of you are not hard resetting using the router using the reset button at the back of the router and holding it for 20 seconds. Really odd. I have never had any issues with any builds. I would at this point be looking at issues with the 2.4Ghz radio in the router as a hardware fault if 1.0.4.30 does not work.
Hi LeftCoast - I'm sorry to hear that the beta firmware didn't work for you. Did you have success with the earlier version of firmware? Are you willing to share the configuration files from your router with the beta firmware? Thank you!
I did not back up a configuration file for the beta version. It only worked for 9 hours. I also checked the logs and they do not go back to the beta version. I am using 1.0.4.30 right now and it seems to be working. I did a hard factory reset for 20 seconds after I uploaded the beta version and then reconfigured. I do use port forwarding and Dynamic DNS.
Okay, thank you. I am very sorry to hear that the beta did not work for you, but glad that you have something that is meeting your needs. Please let us know if this problem returns, thank you!
