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R7000 2.4ghz not working but 5ghz is fine
Firmware 1.0.4.30 and 1.0.4.28 tried for weeks at a time.
Wireless devices connected to 5ghz band are all working perfectly and have been since i purchased this router at the beginning of June ...
Good news! We now have a production version of firmware that should resolve the 2.4 GHz issue, v1.0.5.64. You may download this firmware from our R7000 page here: http://downloadcenter.netgear.com/en/product/R7000#searchResults
As IrvSp correctly notes, this version of firmware fixes the 2.4 GHz issue and reinstates the new features, such as Kwilt, Smart Connect, and WiFI Transmit Power Control. It does not support Arlo. We hope to have a beta version that supports Arlo in the next two weeks.
We welcome any feedback you provide on this new firmware, and appreciate your patience as we resolved these issues. Thank you all for supporting the R7000 and NETGEAR!
Hi everyone, I apologize again for the delay. I talked to the engineering VP responsible for this software and the hope is that we can have updated beta firmware available mid next week, with a production version to follow. I know this is taking longer than I committed, but I'm doing my best to keep the issue prioritized within the engineering team. Thank you for your patience with us.
Just so there's no confusion...
It's quiet because there is nothing else to be said about the problems right now, not because we lost interest in the update...
For me, it's been a month since I rolled back to 1.0.4.28_1.1.64 (did a hard reset after installing that firmware) and so far we've had no problems. Normally we would have the 2.4Ghz channel choke after 3 or 4 days. So this tells me that it's definitely a firmware issue, which I believe is the position of Netgear.
Since the office needs are simple, I don't feel that I'm losing any features. When netgear does finally come out with the latest working firmware, I would consider upgrading right away if there were performance improvements, otherwise I may wait a while to see how things settle down.
We depend on the enhanced OpenVPN implementation of 1.0.5+ which made things easier on mobile, so 1.0.4 is not an option unfortunately.
I am somewhat baffled why it takes Netgear so long to fix known show-stopping issues on a high end product.
There seem to be organizational issues not being able to prioritize it with engineering.
This month is bad timing for experiments on a critical component in our network, but if we don't get a solution in the coming weeks I may give Tomato a shot.
That said, I selected this router to have a reliable high end device that we can count on and generally don't have to think about, not to have a gadget to tinker around with.