NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

jwong84's avatar
jwong84
Aspirant
Sep 11, 2015
Solved

R7000 2.4ghz not working but 5ghz is fine

Firmware 1.0.4.30 and 1.0.4.28 tried for weeks at a time.   Wireless devices connected to 5ghz band are all working perfectly and have been since i purchased this router at the beginning of June ...
Troubleshooting
  • Nifer's avatar
    Nifer
    May 25, 2016

    Good news! We now have a production version of firmware that should resolve the 2.4 GHz issue, v1.0.5.64. You may download this firmware from our R7000 page here: http://downloadcenter.netgear.com/en/product/R7000#searchResults

     

    As IrvSp correctly notes, this version of firmware fixes the 2.4 GHz issue and reinstates the new features, such as Kwilt, Smart Connect, and WiFI Transmit Power Control. It does not support Arlo.  We hope to have a beta version that supports Arlo in the next two weeks.

     

    We welcome any feedback you provide on this new firmware, and appreciate your patience as we resolved these issues. Thank you all for supporting the R7000 and NETGEAR!

oertje's avatar
oertje
Aspirant
Apr 06, 2016

After a broke of my power 230V all my cams have an other port. I have versionV1.0.4.30_1.1.67

 

Pff I do not know what I must do.

 

Netgear what is going wrong . It was a expensive router. and I hear nothing from you.

rpoffen's avatar
rpoffen
Virtuoso
Apr 06, 2016
oertje wrote:

After a broke of my power 230V all my cams have an other port. I have versionV1.0.4.30_1.1.67

 

Pff I do not know what I must do.

 

Netgear what is going wrong . It was a expensive router. and I hear nothing from you.

Do you mean that the cameras have a different IP address?

If so, then this is normal if all your IP assignments are done via DHCP. What you need to do is either set IP reservations for your cameras (preferred method), or set the cameras up with static IP.

 

  • oertje's avatar
    oertje
    Aspirant
    Apr 06, 2016

    I understand rpoffen, but I did that, all my things I gave a static ip adres in the router, the version I have of firmware is not ok.

     

    Do you think de beta version is ok the one without arlo?

    • BlackLabel's avatar
      BlackLabel
      NETGEAR Employee Retired
      Apr 07, 2016

      With the addition of new features on this beta FW, we do recommend that you perform a hard reset AFTER loading this FW and reconfigure your settings.