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Forum Discussion
jwong84
Sep 11, 2015Aspirant
R7000 2.4ghz not working but 5ghz is fine
Firmware 1.0.4.30 and 1.0.4.28 tried for weeks at a time.
Wireless devices connected to 5ghz band are all working perfectly and have been since i purchased this router at the beginning of June ...
- May 25, 2016
Good news! We now have a production version of firmware that should resolve the 2.4 GHz issue, v1.0.5.64. You may download this firmware from our R7000 page here: http://downloadcenter.netgear.com/en/product/R7000#searchResults
As IrvSp correctly notes, this version of firmware fixes the 2.4 GHz issue and reinstates the new features, such as Kwilt, Smart Connect, and WiFI Transmit Power Control. It does not support Arlo. We hope to have a beta version that supports Arlo in the next two weeks.
We welcome any feedback you provide on this new firmware, and appreciate your patience as we resolved these issues. Thank you all for supporting the R7000 and NETGEAR!
ac00
Apr 15, 2016Aspirant
Hey Nifer--any suggestions? See my porevious post:
HI, I tired the v1.0.5.60 and it partially brought back my 2.4ghz but then I lost my 5ghz. Some devices like my Xbox 360 and PS3 and 4 can't detect the 2.4ghz while my phone and laptop can. Plus the 5ghz just disappeared (Genie says it is there but non of my devices can see it). I've changed the Auto setting to 1, 6 and 11 with no luck. I've enabled Guest with no luck.
I've tried rolling back 1.0.4.28_1.1.64 and I am still not seeing the 5 and with just limited 2.4. SUPER FRUSTRATED. Any suggestions on that to try next? I've done a hard reset each time after I've installed a different firmware.
- KillhippieApr 18, 2016ProdigySounds like your Routers 5Ghz radio has dies tbh.