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Forum Discussion
jwong84
Sep 11, 2015Aspirant
R7000 2.4ghz not working but 5ghz is fine
Firmware 1.0.4.30 and 1.0.4.28 tried for weeks at a time.
Wireless devices connected to 5ghz band are all working perfectly and have been since i purchased this router at the beginning of June ...
- May 25, 2016
Good news! We now have a production version of firmware that should resolve the 2.4 GHz issue, v1.0.5.64. You may download this firmware from our R7000 page here: http://downloadcenter.netgear.com/en/product/R7000#searchResults
As IrvSp correctly notes, this version of firmware fixes the 2.4 GHz issue and reinstates the new features, such as Kwilt, Smart Connect, and WiFI Transmit Power Control. It does not support Arlo. We hope to have a beta version that supports Arlo in the next two weeks.
We welcome any feedback you provide on this new firmware, and appreciate your patience as we resolved these issues. Thank you all for supporting the R7000 and NETGEAR!
123DaveG
May 09, 2016Tutor
Why no reply on timing for new firmware. I have the Beta and have to restart the router each day(or more) speed drops to 1/2 at random times. This problem has gone on an way too long.
JamesGL
May 10, 2016NETGEAR Employee Retired
Hi fishbone,
Right now we do not have any beta firmware that has the Arlo feature. No ETA if there will be a beta firmware to be released/
Hi 123DaveG,
What is the beta firmware the router is using? Is the speed issue occurs on wired or wireless devices or both?
- 123DaveGMay 10, 2016Tutor
Both, v1.06.40...
- NiferMay 10, 2016NETGEAR Employee Retired
Hi 123DaveG - the specific issue is that the WiFi driver changes to support Arlo made the 2.4 GHz unstable for all R7000 customers. So we temporarily disabled the Arlo capability. We are testing more Arlo cases to confirm we have a solid fix that doesn't impact the 2.4 GHz. We apologize for the inconvenience. Thank you for your patience! Nifer
- NiferMay 10, 2016NETGEAR Employee Retired
Sorry, just to clarify - I work for NETGEAR. Thanks!