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Forum Discussion
jwong84
Sep 11, 2015Aspirant
R7000 2.4ghz not working but 5ghz is fine
Firmware 1.0.4.30 and 1.0.4.28 tried for weeks at a time.
Wireless devices connected to 5ghz band are all working perfectly and have been since i purchased this router at the beginning of June ...
- May 25, 2016
Good news! We now have a production version of firmware that should resolve the 2.4 GHz issue, v1.0.5.64. You may download this firmware from our R7000 page here: http://downloadcenter.netgear.com/en/product/R7000#searchResults
As IrvSp correctly notes, this version of firmware fixes the 2.4 GHz issue and reinstates the new features, such as Kwilt, Smart Connect, and WiFI Transmit Power Control. It does not support Arlo. We hope to have a beta version that supports Arlo in the next two weeks.
We welcome any feedback you provide on this new firmware, and appreciate your patience as we resolved these issues. Thank you all for supporting the R7000 and NETGEAR!
TheEther
Jan 08, 2016Guru
Factory reset your router, folks.
richlow
Jun 18, 2016Aspirant
Tried a factory reset, but still no internet access on 2.4g!!
- IrvSpJun 18, 2016Master
More details might help here?
Does the 5Ghz work?
What are you using to try and connect at 2.4Ghz? Did it ever connect to that frequency before?
What firmware version are you using?
Did the 2.4Ghz every work before?
Does the WIRELESS tab on the Router via a browser show it enabled and if so, what boxes are checked?
What SECURITY are you using?
Does it work with NO security?