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Forum Discussion
jerow23
Dec 07, 2023Aspirant
R7000 5G Band is not showing
Ask : My 5G band on my R7000 firmware V1.0.11.126_10.2.112 is suddenly disappear. I tried most of the similar solution in the community but same result. 1. I reboot the router by power off and u...
jerow23
Jan 13, 2025Aspirant
I Finally at the latest firmware on this model Firmware Version
V1.0.12.216_10.2.122
However seem my apple device (2 iPhones, 1 laptops) can not see the 5G network.
I tried sharing the wifi connection by using my android device (which can connect to the 5G network) by scanning the QR code generated by the android device. But my iOS shows "connection unsuccessful"
Any other way I should do?
FURRYe38
Jan 13, 2025Guru - Experienced User
Try factory resetting the router and setup from scratch with a ethernet connected PC?
https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
- jerow23Jan 13, 2025Aspirant
I will try to find some time doing it.
It's strange tho, If I want to blame my iOS device, this same iOS device can see and connect another 5G band from another wifi router (TP Link).
If I want to blame the R7000 Router, my other android device can see and connect to R7000 5G band, even my TV can see and connect to it.- FURRYe38Jan 13, 2025Guru - Experienced User
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220015/jump-to/first-unread-message