NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jerow23
Dec 07, 2023Aspirant
R7000 5G Band is not showing
Ask : My 5G band on my R7000 firmware V1.0.11.126_10.2.112 is suddenly disappear. I tried most of the similar solution in the community but same result. 1. I reboot the router by power off and u...
FURRYe38
Jan 13, 2025Guru - Experienced User
Try factory resetting the router and setup from scratch with a ethernet connected PC?
https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
jerow23
Jan 13, 2025Aspirant
I will try to find some time doing it.
It's strange tho, If I want to blame my iOS device, this same iOS device can see and connect another 5G band from another wifi router (TP Link).
If I want to blame the R7000 Router, my other android device can see and connect to R7000 5G band, even my TV can see and connect to it.
- FURRYe38Jan 13, 2025Guru - Experienced User
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220015/jump-to/first-unread-message