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Avalanche2121's avatar
Avalanche2121
Tutor
Jan 31, 2019
Solved

R7000 AC1900 Restarts when wifi downloads exceed 1mb per second

My r7000 has been restarting itself when downloading seems to exceed 1mb/s  I know this is the problem because I've throttled the download speeds to below a mb and it works ok.  Can this router not h...
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Hardware
Troubleshooting
  • Avalanche2121's avatar
    Avalanche2121
    Mar 15, 2019
    It's the firmware, just loaded ddwrt, works fine now.
Avalanche2121's avatar
Avalanche2121
Tutor
Mar 15, 2019
It's the firmware, just loaded ddwrt, works fine now.
  • twitchy's avatar
    twitchy
    Aspirant
    Mar 21, 2019
    Have you had any issues since switching to ddwrt?
    • Avalanche2121's avatar
      Avalanche2121
      Tutor
      Mar 21, 2019

      I have had some setting and config issues, as i am using this router as a bridge now.  However, the original problem of restarts due to wifi downloads has been resolved.  I have downloaded multiple items at high download rates and the router has stayed on and not disconnected/restarted.

      • shadowsports's avatar
        shadowsports
        Hero
        Mar 21, 2019

        Can't speak for any of thre FW revs since 1.0.9.42.  Stability has not been an issue in my 5 years of R7000 ownership. 

         

        The router has never restarted under any circumstances regardless of the load put on it's interfaces (wired or wireless).  While this could be an issue with FW above .42 (I have no experience with them).  The hardware is not inheriently faulty, anyone having stabilty issues, unexpected restarts, etc, should look at their FW and how it was loaded.

         

        The most common cause of instability and restarts (at least with earlier revisions) is corrupt FW loaded using auto-check and update, automatic update or using Genie via a wireless connection.

         

         

         

         

         

           

  • Avalanche2121's avatar
    Avalanche2121
    Tutor
    Apr 19, 2019

    UPDATE:  I managed to brick this router while messing around trying different things.  I re-loaded the netgear stock firmware via the TFTP recovery method and the router seems to be running much better, handling lots of traffic with no reboots.  It may be worth a shot if your at wits end.  The procedure can be found here: https://community.netgear.com/t5/General-WiFi-Routers-Non/Guide-How-to-quot-unbrick-quot-your-WGR614v9-after-a-bad/td-p/153385

    It may take a few minutes to complete then it restarts itself, i had to reset it after as well to get it up.

    Good luck, Cheers