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fire_ash's avatar
fire_ash
Aspirant
May 10, 2017
Solved

R7000 AC1900 Unresponsive After Firmware Upgrade

Hello All,

 

Unfortunately, now I have the reason to ask for help.

I have recently logged in into my router, which was functioning without any problem since the purchase, to discover that the FW Upgrade is avaiable. I have lounched the upgrade and left it at that. After some time (more than 10-15 minutes) I tried to connect to the router and all in vain. I then tried to connect via ethernet also without success. Having restarted (power cycling) the router, I noticed that after initial sequence, it goes to a state wher power LED (white) is continuously blinking. I have tried hard reset but no luck. 

Any help would be much appreciated.

Thank you.

Alex

7 Replies

  • I haven't tried myself, but here is a prior post. https://community.netgear.com/t5/Nighthawk-WiFi-Routers/SOLVED-Steps-for-debrick-unresponsive-R7000-softbricked/td-p/414034

     

    If you look at openrouter.com, there are plenty of people who brick their router by mistake when flashing to open source firmware, so they also have steps on trying to recover. I think it is possible to do it w/o using a serial USB cable, but I have never had to try it myself. Maybe also try the hard reset (stick a paper-clip in the hole for 6 seconds).

     

    Good luck!

    • fire_ash's avatar
      fire_ash
      Aspirant

      AhnFire, Thank you! Having adjusted slightly your referenced solution, it did work (download FW -> tftp to router -> voila)! Interestingly all the settings remained unchanged, so I didn't have to re-set anything. Must have been interrupted firmware load, which interestingly completely ignores hard reset :/ 

       

      Anyway, big thanks for help.

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User

        fire_ash wrote:

        Interestingly all the settings remained unchanged, so I didn't have to re-set anything.

         


         

        If a firmware flash does take, then it is often a good idea to reset to factory defaults. Especially of you see any post-flash problems. In this way you don't carry over settings that are not compatible with the new firmware.

         

        In future, this might be useful:

         

        How to upload firmware to a NETGEAR router using TFTP | Answer | NETGEAR Support

         

        No need to resort to possibly dodgy third party trickery.