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Forum Discussion
Jay2x
Jun 24, 2019Aspirant
R7000 bricked during update cannot recover.
I recently tried to upgrade the firmware and power went off. My router is responsive coz I followed https://kb.netgear.com/27477/How-to-resolve-amber-LEDs-or-a-blinking-power-LED-on-NETGEAR-routers ...
- Jun 24, 2019
> 15613922886085217141556636394889.jpg
First, find out how to do copy+paste from a Command Prompt window, or
else how to do a screen grab on Windows. Your photo cropped off the
useful part of the file name.> [...] But after it says "transfer successful: 224 bytes in second(s),
> 224 bytes/s" nothing happens to the router it just keeps power blinking
> led.What I see is, "Transfer successful: 224 bytes in 1 second(s), 224
bytes/s". But you were close.To me, that looks like the TFTP scheme is working, but 224 bytes is
not even close to the size of a firmware image file. For a popular
recent version, for example:pro3$ unzip -l R7000-V1.0.9.42_10.2.44.zip Archive: R7000-V1.0.9.42_10.2.44.zip Length Date Time Name --------- ---------- ----- ---- 32268346 09-10-2018 13:31 R7000-V1.0.9.42_10.2.44.chk 3121 10-01-2018 12:26 R7000-V1.0.9.42_10.2.44_Release_Notes.html --------- ------- 32271467 2 files
So, a typical correct file ("R7000-V1.0.9.42_10.2.44.chk") has a size
of roughly 32MB (not 0.2KB). I don't know what you sent to the router,
but it seems to have been some small, wrong thing, not the appropriate
".chk" file.
> This is the version that I'm trying to reinstall,
> R7000-V1.0.8.34_1.2.15 [...]Why?
> [...] I'm not sure if it can revert to any old firmware. [...]
I'd expect loading any version to be possible, if you can load some
version.> [...] I really feel that this is a trash unit, [...]
Perhaps, but so far there's little evidence that you're trying to
push a real firmware image file at it.
Jay2x
Jun 24, 2019Aspirant
This is the version that I'm trying to reinstall, R7000-V1.0.8.34_1.2.15 I'm not sure if it can revert to any old firmware. I really feel that this is a trash unit, but I hope to recover it as it's freaking expensive just for a router.
antinode
Jun 24, 2019Guru
> 15613922886085217141556636394889.jpg
First, find out how to do copy+paste from a Command Prompt window, or
else how to do a screen grab on Windows. Your photo cropped off the
useful part of the file name.
> [...] But after it says "transfer successful: 224 bytes in second(s),
> 224 bytes/s" nothing happens to the router it just keeps power blinking
> led.
What I see is, "Transfer successful: 224 bytes in 1 second(s), 224
bytes/s". But you were close.
To me, that looks like the TFTP scheme is working, but 224 bytes is
not even close to the size of a firmware image file. For a popular
recent version, for example:
pro3$ unzip -l R7000-V1.0.9.42_10.2.44.zip Archive: R7000-V1.0.9.42_10.2.44.zip Length Date Time Name --------- ---------- ----- ---- 32268346 09-10-2018 13:31 R7000-V1.0.9.42_10.2.44.chk 3121 10-01-2018 12:26 R7000-V1.0.9.42_10.2.44_Release_Notes.html --------- ------- 32271467 2 files
So, a typical correct file ("R7000-V1.0.9.42_10.2.44.chk") has a size
of roughly 32MB (not 0.2KB). I don't know what you sent to the router,
but it seems to have been some small, wrong thing, not the appropriate
".chk" file.
> This is the version that I'm trying to reinstall,
> R7000-V1.0.8.34_1.2.15 [...]
Why?
> [...] I'm not sure if it can revert to any old firmware. [...]
I'd expect loading any version to be possible, if you can load some
version.
> [...] I really feel that this is a trash unit, [...]
Perhaps, but so far there's little evidence that you're trying to
push a real firmware image file at it.
- Jay2xJun 24, 2019Aspirant
Looks like I was able to fix it and it was just a matter of confirming the information being sent. Thanks alot!
- antinodeJun 24, 2019Guru
> Looks like I was able to fix it [...]
Glad to hear it. (What could go wrong?)
I expected eventual success. You seemed to have most of the TFTP
command right, and it worked ("transfer successful"), but you were
apparently sending some tiny file/fragment rather than the whole, right
firmware image file. When you're the problem, you can fix it. When the
hardware goes bad, you can lose much time fiddling, trying, retrying,
..., and still not get a good result.