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Forum Discussion
Solved
R7000 Cannot connect some devices to Wireless. ("Obtaining IP address..")
I got this router maybe 4 months ago after a large storm that took out my previous router (Netgear WNDR4000) and the internet cable. Ever since I installed the new router I cannot connect to the wire...
I figured it out, but it makes no sense..
I noticed that I have two wired connections to the router, one being my PC and another to my alarm system, AT&T Digital life. I noticed that it was acquiring two wired connections positions in the Genie when it was plugged into only one slot? Also the light was orange on the router, where it was plugged into. I unplugged it and the wireless works perfectly on all the devices..
Can anyone explain this?
Also thank you for everyone's help!!
I have the same issue. Except i've had the router for 2 weeks and haven't gotten a connection once. Following in hopes of a result
As a starting point, connect to your router, If in NA, for 2.4ghz, select a non-overlapping channel 1,6,or 11. On 5ghz, try a 3 digit channel number, like 149, for example. Some 5ghz devices can only successfully connect to upper 5ghz channels.
Tried changing the channel to all three 1, 6, and 11 but still did not connect..
