NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
R7000 Cannot connect some devices to Wireless. ("Obtaining IP address..")
I got this router maybe 4 months ago after a large storm that took out my previous router (Netgear WNDR4000) and the internet cable. Ever since I installed the new router I cannot connect to the wire...
I figured it out, but it makes no sense..
I noticed that I have two wired connections to the router, one being my PC and another to my alarm system, AT&T Digital life. I noticed that it was acquiring two wired connections positions in the Genie when it was plugged into only one slot? Also the light was orange on the router, where it was plugged into. I unplugged it and the wireless works perfectly on all the devices..
Can anyone explain this?
Also thank you for everyone's help!!
Oh I thought I responded to that, SSID can be seen by every device. It has up to 3out 4 bars to 4 bars of strength all the time. There are a couple SSIDs around but none are at the same strength plus all are password protected.
The laptop gets plenty of strength all around my home.
The laptop gets plenty of strength all around my home.
About the only thing I can think of is that the devices are looking for a different gateway address. If you can, and I know on iOS devices you can do this, go to settings and 'forget' the network that it is trying to connect too. Also on an iOS device if you look at the network settings there is a circle with an 'i' in it, click on that and ensure the setting for you router are correct if you don't want to 'forget' the network.
I have forgotten the network like 1000 times, it says the same thing everytime. That's only for iOS, it's the same issue with my other devices. My wii and ps4 fails at "obtaining Ip addres" stage
What SECURITY OPTION are you using under Wireless? Should be WPA2-PSK.
===================
Security Options
- None - no data encryption
- WEP - Wired Equivalent Privacy, use WEP 64- or 128-bit data encryption
Note: Wi-Fi Protected Setup function is disabled when the security setting is WEP. - WPA2-PSK [AES] - Wi-Fi Protected Access version 2 with Pre-Shared Key, use WPA2-PSK standard encryption with the AES encryption type
- WPA-PSK [TKIP] + WPA2-PSK [AES] - Allow clients using either WPA-PSK [TKIP] or WPA2-PSK [AES]
- WPA/WPA2 Enterprise - It supports 802.1x authentication, not for home use, you must have a RADIUS server in your network.
To achieve the best performance with 11N wireless adapters under robust security network, NETGEAR recommends that you change your network's security option to WPA2-PSK.
====================
On the Advanced Wireless setup is Enable 20/40 MHz Coexistence checked?