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Forum Discussion

Hohokam337's avatar
Hohokam337
Aspirant
May 25, 2016
Solved

R7000 Cannot connect some devices to Wireless. ("Obtaining IP address..")

I got this router maybe 4 months ago after a large storm that took out my previous router (Netgear WNDR4000) and the internet cable. Ever since I installed the new router I cannot connect to the wire...
Troubleshooting
  • Hohokam337's avatar
    Hohokam337
    May 28, 2016

    I figured it out, but it makes no sense.. 

     

    I noticed that I have two wired connections to the router, one being my PC and another to my alarm system, AT&T Digital life. I noticed that it was acquiring two wired connections positions in the Genie when it was plugged into only one slot? Also the light was orange on the router, where it was plugged into. I unplugged it and the wireless works perfectly on all the devices.. 

     

    Can anyone explain this?

     

    Also thank you for everyone's help!! 

TheEther's avatar
TheEther
Guru
May 27, 2016

What's the Starting and Ending IP address in LAN Setup on the R7000?

Hohokam337's avatar
Hohokam337
Aspirant
May 27, 2016

192.168.1.2  to 192.168.1.254

 

  • TheEther's avatar
    TheEther
    Guru
    May 27, 2016

    Do you have Access Control enabled under ADVANCED > Security > Access Control?