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Forum Discussion
R7000 can't find SSID to connect
I've tried resetting the router multiple times. I've clicked the wifi button. I don't have access to a computer with ethernet right now.
Sanman99 wrote:
I've tried resetting the router multiple times. I've clicked the wifi button. I don't have access to a computer with ethernet right now.
Not sure what you are saying when you "clicked the Wi-Fi button"?
Check the LEDs across the top of the router. The second one in from the right side is a combination indicator/switch. Press and hold for a couple of seconds and the Wi-Fi should come on after you release.
That's what I meant. I pressed that button for two seconds.
The 2.4GHz and 5GHz indicator lights are on.
I've reset the router doing a 30-seconds holding the reset button while powered on, 30 seconds continued holding while off, and 30 seconds while plugging the power back in.
And I also did a simple 7 second reset. It's gone through rebooting.
Sanman99 wrote:That's what I meant. I pressed that button for two seconds.
Is the LED that is part of that button illuminated before or after?
Only illuminated during pressing it. Blinks a few times while holding. No, not before or after.
Actually I just got one of this same router last week but had to return it since an antenna broke during shipping. The next seller didn't see my message and also sent it and an antenna broke and the plug sank in again also.
The other R7000 booted up fine. Had to return it.
I'm keeping this one, but now I'm hoping it'll even function.
Sanman99 wrote:Only illuminated during pressing it. Blinks a few times.
Actually I just got one of this same router last week but had to return it since an antenna broke during shipping. The next seller didn't see my message and also sent it and an antenna broke and the plug sank in again also.
The other R7000 booted up fine. Had to return it.
I'm keeping this one, but now I'm hoping it'll even function.
I would have to conclude you have a bad unit.
After a default reset, the SSID you should see is the one that is shown on the label on the back of the router.