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Forum Discussion

quantumduck's avatar
quantumduck
Initiate
Jan 23, 2018
Solved

R7000 crashing repeatedly after firmware update V1.0.9.18_1.2.27

After updating to the most recent firmware version, V1.0.9.18_1.2.27, my router will connect to all devices,but have no internet access. This occurs for 3 Windows 10 machines, and all cell phones in ...
Firmware
Troubleshooting
michaelkenward's avatar
michaelkenward
Guru - Experienced User
Jan 23, 2018
quantumduck wrote:

I have chromecasts in the house, however all of them are updated to the most recent version (checked that first). It appears this is an issue only with the newest released firmware version, which came out in the last week. 

 

Could be related to the issue. There are two things going on with the R7000, and other devices, at the moment. New firmware has clobbered some users. A recent Chromecast update has hit others. Some people may have caught both diseases.

 

You can read about the whole sad saga here:

 

Nighthawk D7000 2.4Ghz WiFi issues - NETGEAR Communities

 

Apologies for the length, it took some time for people to pin down what was happening.

 

The solution depends on which bug has got you. That discussion may offer some clues.