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Forum Discussion
quantumduck
Jan 23, 2018Initiate
R7000 crashing repeatedly after firmware update V1.0.9.18_1.2.27
After updating to the most recent firmware version, V1.0.9.18_1.2.27, my router will connect to all devices,but have no internet access. This occurs for 3 Windows 10 machines, and all cell phones in ...
- Jan 29, 2018
Hi All,
Please try this firmware version.
https://kb.netgear.com/000053870/R7000-Firmware-Version-1-0-9-26-Hot-Fix
JamesGL
Feb 06, 2018NETGEAR Employee Retired
Hi All,
We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
farmgirl18
Feb 06, 2018Aspirant
I updated to the firmware hot fix that is cited in a message above. I didn't reset to factory settings. So far, it's much better. Part of our streaming issue is with dsl bandwith. Can't fix that since we're rural. I still had some issues with my HP 8600 printer disconnecting from wi-fi so I've cabled it to the router and reinstalled it as a hard wired network printer. Printer now works consistently. Chromecast and Roku devices all working.
- quantumduckFeb 06, 2018Initiate
I went through a process of rebooting each chromecast 3 times, (just to make sure they were all updated, and one hiccupped and threw an error, so I did them all again.) After rebooting each chromecast, I then did a hard reboot (power switch) on the router. Since then, I have had no issues. I did the update suggested above, and still have had no issues.
Whatever was going on, I seems it was an interaction between the chromecast and the router, and once everything was restarted correctly, the problem resolved itself.
Thank you for being so responsive! This router is a beast, and I appreciate the reliability of the hardware and community.
- michaelkenwardFeb 06, 2018Guru - Experienced User
Thank you for the detailed update. Very useful. We haven't had many confirmations describing what happened in quite so much detail.